Question
Bank of Nova Scotia
CA
Last activity: 10 Jan 2023 9:34 EST
Pega 8 Archival - Archived Case Attachment Gadget does not list PegaSocial-Document attachments
Hi, we noticed that, for an archived case, if the case documents stored attachments into PegaSocial-Document cases, the attachment gadget in the archived case does not list the attachments there. We tested this using Pega 8.7.4.
However, if I use the "old" attachment gadget (https://support.pega.com/discussion/how-bring-back-old-attachment-utility-theme-cosmos), and did not use PegaSocial-Document, the attachment gadget shows the list of attachments properly.
Any suggestions this can be fixed? I saw this post as well: https://support.pega.com/question/archiving-pegasocial-document-case-attachments. Is it still applicable in Pega 8.7+?
Bank of Nova Scotia
CA
@TerenceY0215 , as of Pega Platform 8.7.4 and 8.8.1, the attachment gadget in the Archived Case Harness still does not show items from PegaSocial-Document. The section behind it, Work-.pyArchivedCaseAttachments still only references a repeating layout of Link-Attachments only.