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Question

 Gerald Sasaoka (GERALDHMSA)
HMSA

HMSA
US
GERALDHMSA Member since 2013 15 posts
HMSA
Posted: Dec 21, 2016
Last activity: Dec 22, 2016
Posted: 21 Dec 2016 16:40 EST
Last activity: 22 Dec 2016 0:17 EST
Closed
Solved

Pega 7.2.1 prhelp.war still shows as 7.1.7

Downloaded the prhelp.war for Pega 7.2.1 from Pega 7 Platform Update. Installed on websphere, cleared Tempdir and restarted server. When launching help from Designer Portal the Help is still for Pega 7.1.7.  Is this correct?

 

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Low-Code App Development
Dev/Designer Studio

Accepted Solution

Posted: 7 years ago
Posted: 21 Dec 2016 19:35 EST
Susan Liu (SusanLiu_GCS)
PEGA
Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

Hi,

From Pega 7.2x, we no long use prhelp related URL. We are directly pointing to PDN web site. 

Go to Desinger Studio -> System -> Settings -> URLs, enter "https://pdn.pega.com/sites/pdn.pega.com/files/help_v721" in the field of 'Online Help URL:'. 

It will launch the correct 7.2.1 online. 

See screenshots attached. 

 

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Posted: 7 years ago
Posted: 21 Dec 2016 23:51 EST
Gerald Sasaoka (GERALDHMSA)
HMSA

HMSA
US

Thanks for pointing out the  Designer Studio -> System -> Settings -> URLS.  This was my issue.  I pointed it to the server where prhelp.war was installed and all is good.  I also changed the setting to https://pdn.pega.com/sites/pdn.pega.com/files/help_v721 and that works as well. 

Again thanks.

 

 

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