Common Wealth Bank of Australia
Last activity: 1 Feb 2016 4:08 EST
Pega 7.1.9 - Customizing status definition
Our users are insisting to use their own definition of statuses such as Draft, Publish, Closed instead of Pega default prefixes like New, Pending , Completed , Resolved-.
We have suggested to use pega default status definition as a prefix, so that it can be Open-Draft, Open-Publish, Resolved-Completed but users are particular on the status definition provided by them.
What is the best approach to be followed here?
- Can we customize and create our own property in our work class with user defined statuses? or
- Create a mapping between pyStatuswork and the Custom property? or
- Advise the users to strictly use the pega defined prefixes? or
- Do we have any other options?