Question
Capgemini
BR
Last activity: 20 Feb 2017 15:18 EST
Pega 7.1.8 support time
How many Time - Pega will support 7.1.8 version?
Accepted Solution
Pegasystems Inc.
IN
If I understand your query correctly , then you are basically trying to understand whether PEGA has any plan to call off support on its old/ legacy products ? Am I correct ?
If this is your question, then my answer will be NO. Pega is committed to provide support to all their customer who are using its product ( unless something specific agreed thru sales agreements / renewal ).
Hence, you can continue using our product and enjoy world class support.
Having said that, we encourage ALL our customer to keep UPDATING / UPGRADING their product base because thru each release, we make tremendous technological upgradation and help customer keep themselves up to date with the latest technical trend of the industry .
Hope this answers your query on support of 7.1.8
Pegasystems Inc.
US
Hi David,
Thank you for your question. Could you provide more detail about what you are asking?
Thanks,
Maryrita
Moderator
Techmahindra
IN
Hi David,
You can refer to the product support guide for OS , browser , DB etc support : https://collaborate.pega.com/discussion/prpc-5x-6x-platform-support-guide-easy-find
However as requested please confirm more details on what support your expecting in PRPC 7.1.8 , Are you referring to any date/time controls?
Regards,
Shanthini Charles
Pegasystems Inc.
IN
Hi ,
Not clear about your question. But if you are using enterprise edition and if you face any issue Pega GCS will support you n number of days. But if you are using personal edition pega will support only on installation.
Pegasystems Inc.
IN
Hello David,
Please let us know if you’re looking for any further assistance with this thread if so elaborate your question for understanding .
Thanks,
Arun
Accepted Solution
Pegasystems Inc.
IN
If I understand your query correctly , then you are basically trying to understand whether PEGA has any plan to call off support on its old/ legacy products ? Am I correct ?
If this is your question, then my answer will be NO. Pega is committed to provide support to all their customer who are using its product ( unless something specific agreed thru sales agreements / renewal ).
Hence, you can continue using our product and enjoy world class support.
Having said that, we encourage ALL our customer to keep UPDATING / UPGRADING their product base because thru each release, we make tremendous technological upgradation and help customer keep themselves up to date with the latest technical trend of the industry .
Hope this answers your query on support of 7.1.8