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Question

 Attila Donath (AttilaDonath)
Cognizant
Pega Lead System Architect
Cognizant
CH
AttilaDonath Member since 2016 10 posts
Cognizant
Posted: Feb 2, 2021
Last activity: Feb 2, 2021
Posted: 2 Feb 2021 3:42 EST
Last activity: 2 Feb 2021 4:20 EST
Closed
Solved

Outlook integration without Sales Automation

Hi,

We have an application built on vanilla Pega platform (8.4.2) and we would need to synchronize calendar event data between Outlook and Pega. We don't want to install Sales Automation.

Is it possible with the Pega Microsoft Exchange Integration component (https://community.pega.com/marketplace/components/pega-microsoft-exchange-integration)?

How much is the above component coupled with the Sales Automation framework?

Is there any other available component (with no dependence on Sales Automation)?

Does anyone have a working example of such integration with just the Pega Platform?

Thanks and best regards, Attila

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Pega Platform 8.4.2
Data Integration
Insurance
Lead System Architect

Accepted Solution

Posted: 3 years ago
Updated: 3 years ago
Posted: 2 Feb 2021 4:12 EST
Updated: 2 Feb 2021 4:20 EST
Victor Talukdar (VTALUKDAR)
ING Bank N.V.
PEGA Solution Architect and IT Chapter Lead
ING Bank N.V.
NL

@AttilaDonath The above component should satisfy your need, because this was made so that Microsoft Exchange integration can be decoupled from Sales Automation Framework, which has been a long standing problem...

 

Are you facing any issues while using it ?

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Posted: 3 years ago
Posted: 2 Feb 2021 4:19 EST
Attila Donath (AttilaDonath)
Cognizant
Pega Lead System Architect
Cognizant
CH

@VTALUKDAR Thank you, Victor. I'm doing preliminary research now, I haven't started the implementation yet. But I'll give it a try then.

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