Skip to main content

Question

 Puck Ras (PuckRas)
Combinatie Bovemij Mn Services BV
Certified Pega System Architect / IT Engineer
Combinatie Bovemij Mn Services BV
NL
PuckRas Member since 2022 9 posts
Combinatie Bovemij Mn Services BV
Posted: Aug 15, 2023
Last activity: Feb 13, 2024
Posted: 15 Aug 2023 4:11 EDT
Last activity: 13 Feb 2024 9:22 EST
Solved

Outlook add-on is only working with the access group SysAdmin in Sales Automation

We have configured the outlook add-on for Sales automation. Also using SSO. But we see that only users that has the access group: SysAdmin are able to see the Outlook add-on in there browser. Also we added to the access group: SalesOps the portal "OutlookAddIn" but it still doesn't work. See attachment. What do we need to configure for the access groups? Thanks in advance. Can it be that the Access Role name do need some other Access Class? See attachment Best Regards, Puck

 

I don't know how but our Team resolved this issue.

***Edited by Moderator Marije to add Capability tags***
To see attachments, please log in.
Pega Platform 8.8.3
Pega Sales Automation 8.8
Security
System Administration
Installation and Deployment
Insurance
System Architect

  • Reply

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice