We also have similar requirement where A is manager having team of 5. B is a manager having team of 7. A and B reporting to C.
1. A and B should be able to view /work only his cases/his team member's case, other manager or team members case should not be visible
2. C who is a super boss for both A and B, should view/work his cases, A and B cases and the cases of team members reporting to A and B
We are using "pyreport to' property in operator clipboard page to get the reporting manager details, but we are not sure in which page/pagelist the team members details are mapped in clip board(reporting structure)
Please help !!
Posted: 5 years ago
Posted: 25 May 2017 9:56 EDT
Santanu Bhattacherjee (Santanu)
Senior Manager, Cloud Engineering, Management Plane Services