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Operator creation
how to create an operator for a workbasket?
***Updated by moderator: Lochan to add Categories***
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how to create an operator for a workbasket?
***Updated by moderator: Lochan to add Categories***
Hi Yatish,
I believe by Operator, you mean an Operator ID rule. An operator ID locates a user within an organization structure, and identifies appropriate access roles and other characteristics.
Administrators can create new Operator ID data instances. While logged in as Administrator, on the Designer Studio Header menu click Create->Organization->Operator ID.
It may be linked to one or more workbaskets. Please refer the below help document for more information.
https://community.pega.com/sites/default/files/help_v721/procomhelpmain.htm
Hope this helps!
-Shreshta
Hi,
Please refer to below two links to create and understand the relationship among an operator, a work group and a workbasket.
When you create an operator id, you usually identify a work group to which the user belongs. There is a workbasket associated with this work group.
You can also add a list of workbaskets in operatorId's work tab. For the details, please refer to the below links.
https://community.pega.com/sites/default/files/help_v721/procomhelpmain.htm
https://community.pega.com/sites/default/files/help_v721/procomhelpmain.htm
Thanks,
Susan
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