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 jayachandra kundu (jayachandrak) Westpac Banking Corporation
Westpac Banking Corporation
AU
jayachandrak Member since 2017 10 posts
Westpac Banking Corporation
Posted: April 8, 2018
Last activity: April 13, 2018
Posted: 8 Apr 2018 20:22 EDT
Last activity: 13 Apr 2018 4:24 EDT
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Open Span Services error

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I am getting the attached error when start interrogation or running the project. Used visual studio 2015 with openspan plugin (8.0.1045).

Note: Re-installed plugin but not resolved.

After login to machine, first time I am able interrogate or run but second time onwards I can't. Then I will restart machine and it will work only once and second time onwards I am getting the same error.

Robotic Process Automation
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Posted: 4 years ago
Posted: 8 Apr 2018 22:55 EDT
Pravallika M (PravallikaM465) Accenture Solutions Pvt Ltd Software Engineering Analyst
Accenture Solutions Pvt Ltd
IN
Which IE Bro version are you using , go to services.msc & check if OpenSpan services is in running status or started or stopped if it is stopped just try to restart or reinstall the studio ,even then if it is not resolved ,them get upgraded version of studio stand alone 8.0.1080 ,install & try it will work.
Posted: 4 years ago
Posted: 8 Apr 2018 23:41 EDT
jayachandra kundu (jayachandrak) Westpac Banking Corporation
Westpac Banking Corporation
AU

I verified services and everything is fine. Used IE11. Now, re-installed visual studio and plugin and getting new error.

Unable to start process iexplore.exe. start process injected c:\program files (x86)\internet explorer\iexplore.exe failed.

Manually I am able to open IE from above path.

I don't want to upgrade to later version.
Posted: 4 years ago
Posted: 10 Apr 2018 2:05 EDT
Pravallika M (PravallikaM465) Accenture Solutions Pvt Ltd Software Engineering Analyst
Accenture Solutions Pvt Ltd
IN

Where you are getting this error, while interrogation or during runtime when trying to close & open webpage?
Posted: 4 years ago
Posted: 9 Apr 2018 0:16 EDT
jayachandra kundu (jayachandrak) Westpac Banking Corporation
Westpac Banking Corporation
AU

Issue is resolved after re-installation and 2 times restarts. Let me know what could be root cause.
Posted: 4 years ago
Posted: 13 Apr 2018 4:24 EDT
Shivanshu Kapoor (ShivanshuK) Accenture
Accenture
IN

Hi

This issue occurred because of a windows security patch. The security patch was blocking studio to capture controls or work properly. Though its not an issue with the latest versions

Regards,

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