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Question

 Nithya Sivasamy (NithyaS5)
Cognizant Technology Solutions India Private Limited

Cognizant Technology Solutions India Private Limited
IN
NithyaS5 Member since 2015 4 posts
Cognizant Technology Solutions India Private Limited
Posted: Nov 15, 2018
Last activity: Dec 20, 2018
Posted: 15 Nov 2018 0:42 EST
Last activity: 20 Dec 2018 10:57 EST
Closed

No Edit Template option in Word Template rule

Hi,

We have a requirement to generate word document and attach it to case. We are trying to include correspondence having dynamic content(will be taken from clipboard) in Word Template rule. I find only two options Upload File and Download File in Word Template rule. Edit Word Document option is not displayed in Pega 7.4. How to achieve this requirement?

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User Experience

  • Souvik Aich
Posted: 6 years ago
Posted: 20 Dec 2018 10:57 EST
Rett Hean (Rett_Hean_GCS) Principal Software Solutions Engineer
Pegasystems Inc.
US

You are supposed to download an example template, edit it, then upload it back. There has never been a direct edit button as far as I am aware.

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