Question


Virtusa
LK
Last activity: 15 Jun 2016 6:50 EDT
Need to change circumstance property to use Template
I have a rule with single property base circumstance but now need to change to template base circumstance. I tried withdraw/blocking the circumstance rule but it's not allowing me to create circumstance with Template. Any way to do this?
Error:pyCircumstanceProp: rule already has circumstance property
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Hi Sanji,
Would this Support Article help?
https://community.pega.com/support/support-articles/pega-719-does-not-allow-specialize-circumstance
Regards,
Lochan


Virtusa
LK
Hi Lochan,
Thank you for the reply. I went thought this Article already, but I am not sure about the applicability of mentioned HFix-25429. Actually our system is on PRPC 6.3 SP1 and CPMi
Regards,
Sanji


Pega Systems
IN
Can you please delete existing Circumstanced Rule (not the base)?


Pegasystems Inc.
IN
Hi
I agree , try delete and that should ideally work.
Also, its worth taking a look at this article : https://docs-previous.pega.com/how-delete-or-move-rule-creating-withdrawn-rule


Virtusa
LK
It is already in production and cannot delete the rule (version 01-05-01), but I tried to withdrawn the rule in one version (01-07-38) and tried to create new rule with same name and template based circumstance (01-07-40), but same error message appeared.
Updated: 7 Jun 2016 11:04 EDT


Pegasystems Inc.
IN
Hello
Please check this article in order to make rule withdrawn or delete in production : https://docs-previous.pega.com/how-delete-or-move-rule-creating-withdrawn-rule


Virtusa
LK
We raised the SR and issue is replicated by pega support engineer in there system, Hotfix is provided.


Hi Sanji,
Thank you for the update. Do you mind letting us know the SR number so that we may tag it to this post?
Regards,
Lochan | Online Community Moderator | Pegasystems Inc.


Hi Sanji,
Thank you for updating us here! Please let us know if the HFix worked for you!
Regards,
Lochan | Online Community Moderator | Pegasystems Inc.


Virtusa
LK
Actually HFix addressed only the issue we had related to template & definition rule set prerequisites error not the changing rule to property circumstance to template circumstance and as suggestion received have to delete or need new rule for this issue for the moment.