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Question

 Pratik Desai (Pratik1993)
Vodafone
Pratik Desai
Vodafone
IN
Pratik1993 Member since 2017 24 posts
Vodafone
Posted: Jun 9, 2020
Last activity: Jun 10, 2020
Posted: 9 Jun 2020 0:52 EDT
Last activity: 10 Jun 2020 8:56 EDT
Closed

Need to capture timestamap when email attached to WO

Hi All.

I have to capture the timestamp when I am attaching an email to WO. How we can achieve this.

Do I need to write Report Definition for this and join classes or any other way ?

 

Thanks,

Pratik

 

***Edited by Moderator Marissa to change type from Pega Academy to Product, update Product details and Platform Capability tags****

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Pega Platform
Case Management
Reporting

Posted: 4 years ago
Posted: 9 Jun 2020 1:57 EDT
Bhavana Sahithi Sura (bhavanasahithi)
Coforge
Technology Specialist
Coforge
IN

Hi 

Timestamp of an attachment can be found in your case audit, will be available in .pxTimeCreated  of D_pyWorkHistory. Else after attaching Email to your workobject set the current date time value.

 

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