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 Prasad Nellinki (PrasadN16719109) Charter
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PrasadN16719109 Member since 2022 9 posts
Charter
Posted: Oct 17, 2023
Last activity: Mar 20, 2024
Posted: 17 Oct 2023 11:54 EDT
Last activity: 20 Mar 2024 5:32 EDT
Solved

My pdc login is not working

Hi All,

 

         My pdc portal credentials are not working. My admin tried to change the password, but still pega not recognizing my pdn account. Please help

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Pega Cloud Pega Cloud Client-managed Cloud Communications and Media Decisioning Architect

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Accepted Solution

Posted: 11 months ago
Updated: 6 months ago
Posted: 17 Oct 2023 12:58 EDT
Updated: 19 Mar 2024 10:24 EDT
Marije Schillern (MarijeSchillern) MOD Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@PrasadN16719109 

In order to access PDC users need  to be affiliated with both accounts in MSP and listed as a support contact.

Some advice can be found here: https://support.pega.com/my-support-portal-faq

If you encounter issues could you please follow the instructions listed on the PSC PDC Home page 

gigu

Make sure that your Account Administrator has affiliated you to use the My Support Portal  (MSP) first.

All details can be found in our Support Documents, including Administering Support Accounts

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