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Question

 SURESH BHYRAVAVARJHULA (BH.SURESH)
Ness Technologies Inc.

Ness Technologies Inc.
IN
BH.SURESH Member since 2014 17 posts
Ness Technologies Inc.
Posted: Jun 25, 2021
Last activity: Jun 28, 2021
Posted: 25 Jun 2021 14:01 EDT
Last activity: 28 Jun 2021 7:45 EDT
Closed

Multiple email listeners on single account possible?

Hi ,

Can we have multiple listeners configured on same email box?

For eg : Proprietary information hidden is the email account and Dev and QA are two regions . Can we have listeners switched on in DEV ,QA  and process the same email in Dev and QA?

For testing in QA we need to switch off listeners in DEV as of now.

Is there any solution for this instead of switching on one listener at a time?

Thanks

Suresh

***Edited by Moderator Kayla to update Platform Capability tags****

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Pega Platform 7.4
Case Management
Data Integration

Posted: 3 years ago
Posted: 28 Jun 2021 3:17 EDT
Kalinga Rout (KALINGAROUT)
Maantic
Lead Architect
Maantic
IN

@BH.SURESH - I don't think this is feasible. Ideally you should have 2 different email accounts, or you can try reading 2 different folders in the email account. You can have some rule in the email account side to try routing the incoming email to these folders.

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