Multi-Select Dropdown not displaying
Hi All,
I have an issue where I can't get the Multi-Select Dropdown to display in our launched portal.
In a Dynamic Layout, the section name and class is Section: DepartmentPayrollReport CL: MyComp-Bus-Dept-Oper-Work
I created a pagelist property in same class Property: DepartmentRole_List CL: MyComp-Bus-Dept-Oper-Work
but defined to MyComp-Bus-Dept-Data-DeptRoleCategories
Which is the class where the data page used as the source belongs to. The following is the data page and properties that I'm trying to use to populate the multi-select dropdown.
DataPage: D_DepartmentRoles CL: MyComp-Bus-Dept-Data-DeptRoleCategories Data Source property to show: .DeptRole, Set Value Property: .DeptRole Data Source property to show: .Categories
When all is saved and checked in, no warning or no error messages, however in the portal only the label of the Multi Select Dropdown is displayed,
To add some context, when I use .DeptRole as the control property and a regular dropdown, it displays fine.
Also I am using Pega 8.5.4.
Any suggestions?
Thanks,
Joe
Updated: 29 Jul 2022 14:45 EDT
OCBC Bank
IN
@JoeJ2382 This could happen by configuring the SingleValue property in MultiSelect control. Instead try configuring the List "DepartmentRole_List" .
Aegis
US
@Sainath.V Thank you for the reply. I'm not sure I understand your suggestion. In the MultiSelect control, I am using a PageList property "DepartmentRole_List" as the property for the control.
The single value property only appears when I have the List Source as a data page. When you list a data page as source, it prompts for a data source property and you can only select a property that is sourced through the data page, or so I assume.
Are you implying that in place of the single value property sourced through the data page I should use the PageList property? Thanks for your help on this. I am truly grateful.
Accenture
SG
Hi @JoeJ2382,
Ideally it should work with your implementation but for more details on Multi-Select list usage please refer UIGallery.
Configure-->User Interface--> UI Elements-->Multi-Select list
Thanks,
Vinay
Aegis
US
@VinayKumarL16594575 Thank you Vinay. I originally referred to the UIGallery first to configure the MultiSelect but unfortunately nothing was revealed as to why it didn't work. That is why I thought it maybe how the classes are set up was the problem and why included in my original post. I'll try the other sources like clipboard page or report def instead of the data page to see if that is the reason. Nevertheless, thank you for your reply.
Capgemini
GB
Where are you referencing the section with your multiselect?
Multiselects do not work in every context, for example if you configure a flow action in a modal dialog to open on click of a button in the context of a grid row, the multiselect will not work in this modal dialog (it will display only the label as you have described).
Please see this question - https://support.pega.com/question/multi-select-control-not-working-modal-dialog-window-section-pega-v-844
If you are using your section in a normal context (like basic flow action in a case, or in a dashboard widget) then it should work (and I have just tested on my system and it's working).
If it still doesn't work then I suggest that you raise a support request with Pegasystem.
Updated: 15 Aug 2022 9:49 EDT
Accenture
SG
@JoeJ2382 I tried to simulate the same in my system, it worked :) Please find the attached doc with screenshots for your reference. Thanks, Vinay
Virtusa
IN
@VinayKumarL16594575 Seems document is missing, I am not able to figure this issue. please help
Pegasystems Inc.
US
I can access the document that @VinayKumarL16594575 provided in their reply. Is that the document you are referring to?
Virtusa
IN
@MarissaRogers,I was able to see only after logged in with my pega account 😯.
Is it some restriction to show documents only when user logged in?
Pegasystems Inc.
US
That is correct. You can only view/access the attachments that users provide when you are logged in.
Cognizant
IN
Hi @VinayKumarL16594575 , I have an issue in this context, I'm fetching the records and see a list is displayed, but there were more than 50 records and I'm unable to scroll through those records. Basically, the slider is being missed on the multi-select list. Please let me know, how to solve the issue.
Areteans
IN
@Haripriya N N Y Might be in that property you are having only those few records. In clipboard can you check are you getting all records in cllipboard?