Last activity: 23 Jul 2018 13:00 EDT
Monitoring NBA's - Proposition Alert
I have a question in regard to monitoring Next-Best-Actions and receiving alerts in case propositions are not outputed.
Is there Pega OOB functionalities for providing alerts in case NBA-propositions are not outputed on from one day to the other? Or if the NBA-distribution change radically over time if no changes are made to the decision strategy.
If no OOB functionalities are available for this, what is best practise to implement these alerts? Build in VBD and/or directly on the Interaction History?
Thanks in advance,
***Edited by Moderator Marissa to update platform capability tags***