Question
OCBC
SG
Last activity: 5 Feb 2020 21:32 EST
Missing Checkbox in repeating grid after the selection
Hi All,
In a section have a repeating grid and inside there is checkbox with selectable & editable. Sometimes its disappear once the user select the check box.
This is happening only in Production. Anyone faced & solved such issue before?
Thanks.
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ANZ Banking Group Ltd
AU
HI,
If you are not able to reproduce the issue in lowe environment. I would suggest to revalidate and save the section rule in production.
Let me know it works or not
OCBC
SG
This issue is not happening always and Revalidate & Save is already done
Pegasystems Inc.
AU
Hi Sundar,
Which browser are you using and Pega version?
Also is there any visibility condition is configured for checkbox or its parent?
OCBC
SG
PRPC 7.1.7, CPM 7.1.3. No visibility condition on the check box.
BPM Company
NL
When it dissapears, could you check DOM - is the checkbox tag actually removed? (my assumption here that it might just "jumped" to the next line and becomes therefore invisible on UI)
BPM Company
NL
plus, check logs/browser's concole for any errors
OCBC
SG
Hi Vaspoz, there is no error in the browser console. but the tag itself missing in the view source.
Pegasystems Inc.
US
1. Is there an onCHange / onClick event defined on the checkbox?
2. Did you check the console -- (F-12 on most browsers) for any errors ?
3. Like suggested above, right click on the spot of the "disappeared" checkbox and "inspect" . Check the DOM to see if any CSS is hiding the checkbox
OCBC
SG
-- Yes. there is an onchange action event.
-- Console there is no error message.
Blue Rose Technologies GmbH
DE
Repeating Grid has this configuration were in the control shows only when the row is activated.
If this is not intended, kindly uncheck "show when active" option corresponding to the cell where this Check box is present.