Question
Acel Solutions Pvt Ltd
IN
Last activity: 31 May 2022 21:22 EDT
Maximimum limit of Pending changes
While navigating through services cases in the crm interaction portal, getting error message on the browser as "
" You have reached the maximum limit for pending changes. Please commit/cancel one or more changes to continue.
"
Any idea any one?
Accepted Solution
Updated: 31 May 2022 14:16 EDT
AcelSolutions
GB
@KripalS3012 Change the maximum documents in ajax container DL of pyCaseActionArea.
Updated: 27 May 2022 9:55 EDT
Pegasystems Inc.
GB
@KripalS3012 We have seen these errors in the past. It can occur if the portal uses a customized findWorkGadget which is opening multiple threads instead of replacing the existing thread .
For example if you restrict the portal dynamic container to 2.
See the following support article: Unable to override popup
Dynamic container layers have to pass dynamiccontainerID and contentID parameters for OpenWorkByURL case.
Can you confirm that the error does not occur when creating the case using the out-of-the-box Create New Work action?
If you are using a custom configuration creating work you may be in a scenario where object threads are not destroyed after the work item is closed. To resolve this, handling should include passing dynamiccontainerID and contentID parameters for OpenWorkByURL case. Note that the pzUpdateActionInfo activity must be called in any custom activity before the actual activity is invoked.
This was resolved in Pega 8.2.8 - See Resolved Issues Resolved "maximum limit for pending changes" error
Can you confirm the exact Pega version and any Framework products you are using?
Acel Solutions Pvt Ltd
IN
@MarijeSchillern Apologies that is one possible cause but it is different than the one I am facing.I am using CRM framework. in the interaction portal on the customer 360 degreee screen have place table layout.
under the Operation tab of the Table properties under display detail added flow action (editable). edit option is master-detail.
So now when user is expanding the table grid for edit, and without completing the changes user is clicking on the left menu of customer 360 degree.
then the error occurs in the pop up. Any suggestions.
Pegasystems Inc.
GB
@KripalS3012 if no users comment on your issue here on the forum I would suggest that you log a support incident for this.
If you chose to do so, please can you provide the INC number here so that we can help track it?
Acel Solutions Pvt Ltd
IN
@MarijeSchillern Hi Marije,
I have created INC but will not be able to share as it will disclose customer information. Once I get any suitable response I will update the thread.
Sorry about it.
Pegasystems Inc.
US
Hi @KripalS3012,
By sharing the INC here it won't share any information pertaining to the client. It just allows us to connect this post within My Support Portal so that the Engineers working it can refer to this thread.
Only those users that have access to the INC are able to see it. We take privacy very seriously here.
Hope that helps!
JPMC
IN
@KripalS3012 Are the pagelist items derived from work-? can you try changing the pagelist class to a class derived from data- and check the behaviour?
Updated: 31 May 2022 0:15 EDT
Acel Solutions Pvt Ltd
IN
@BhanuPrakash_G Thanks Prakash . the pagelist is of data class.
Accepted Solution
Updated: 31 May 2022 14:16 EDT
AcelSolutions
GB
@KripalS3012 Change the maximum documents in ajax container DL of pyCaseActionArea.