Many nodes usually show unavailable or sometime nodes are not show until restarted monitored nodes.
I have problem with AES 7.2.1 . I have monitored nodes 8 nodes but It's show only 3 nodes.
Many nodes usually show unavailable or sometime nodes are not show until restarted monitored nodes. I already check AES'agents are running everynodes and push alert and exception to AES server. Then I already run D_ReachableNodes, It's not reload disappear node to AES.
How to reload all Nodes's data to AES?
Thank you
***Moderator Edit-Lochan : Updated SR details***
Accepted Solution
Pegasystems Inc.
IN
As per our discussion in the SR, the reported behavior is working fine after performing the below steps.
1) Run the Activity "MonitorIndicators" manually
2) Open the Clipboard, go to thread "Quiesce Management" thread, go to Data Pages for Node and open "D_ReachableNodes.ReachableNodes". Here we should find all the nodes with value yes. if not, please flush the data page
3) Login to the specific node and open the Service package "PegaAESRemote" and give "Service Access group" as "AESRemote" and click on "Refresh methods" button.
Thank You,
Nandita
Pegasystems Inc.
IN
Did you check if there are any pre-existing AES configuration from prlogging.xml and prconfig.xml?
Also, do check if the ports are available within the nodes for communication.
Pegasystems Inc.
IN
Hi,
Please verify whether SOAP health messages are reaching to AES or not.Additionally you can run monitorindicators activity manually.Please check pegarules logs If there is any error related to AES/AES agents.
Thanks,
Abhinav
Pegasystems Inc.
IN
Hi,
I have seen SR-D18707 has been raised for this.Can you please enable below debug logger at monitored node and attach pegarules log in the SR.
com.pega.pegarules.priv.util.SOAPAppenderPega
Thanks,
Abhinav
Accepted Solution
Pegasystems Inc.
IN
As per our discussion in the SR, the reported behavior is working fine after performing the below steps.
1) Run the Activity "MonitorIndicators" manually
2) Open the Clipboard, go to thread "Quiesce Management" thread, go to Data Pages for Node and open "D_ReachableNodes.ReachableNodes". Here we should find all the nodes with value yes. if not, please flush the data page
3) Login to the specific node and open the Service package "PegaAESRemote" and give "Service Access group" as "AESRemote" and click on "Refresh methods" button.
Thank You,
Nandita