Question
Coforge DPA
AU
Last activity: 7 Dec 2020 8:36 EST
Localization issue-Displaying 월 symbol for English user for date field
Localization issue-Displaying 월 korean symbol for English user(en_US) for date field.
(1) when a user with korean locale submits the details entered on the screen(which include date fields) and changes gets recorded as part of audit history.
(2) when a user with English locale opens the case submitted by Korean user then in audit tab we could see the 월 korean symbol as part of date.
Labb Consulting
GB
Hi,
Is the rest of the audit trail in English as expected?
It sounds like at runtime the localised value is still being applied. I would:
- Check the localized field value has not been overwritten into an application ruleset
- Check the localization ruleset has not been included as an application ruleset or a production ruleset
- Check there is a field value for the English equivalent, as well as the Korean
- Confirm it's definitely Pega localization and not web browser localization
As a solution, have you tried to create a localized English version of this field value? Also, try clearing the browser cache (or other) - as I previously had issues with German words being displayed after installing a Dutch language pack, but the issue was not persistent.
Thanks
Sarah