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Question

 sushma ag (sushmaa0918)
capitalgroup

capitalgroup
US
sushmaa0918 Member since 2020 2 posts
capitalgroup
Posted: Nov 12, 2020
Last activity: Nov 12, 2020
Posted: 12 Nov 2020 2:08 EST
Last activity: 12 Nov 2020 14:09 EST
Closed

Launching case errors

 

How can I solve this Issuewhen launching a Case?

Hi all.

I need your help as I haven't found a solution in this forum for two issues I'm facing right now.

1) As I launch a case I receive the following message

"The XXX case type does not yet have any fields defined."

Clicking on the Done button, the case starts as usual. Why do I receive this message?

 

one more thing I have changed  under settings checked the box

 

skip create view when users creat a new case.

please help me.

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Pega Platform
Case Management
Consumer Services
System Architect

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