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PrasenjitK Member since 2016 35 posts
Accenture
Posted: Jul 24, 2022
Last activity: Jul 25, 2022
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Kindly share Pega customer decision hub 8.7 upgradation/installtion document

Hi Team, We are using client cloud where we wanted to update  Pega customer decision hub to latest version. Kindly suggest the document for the same.

 

Thanks, Prasenjit

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Pega Customer Decision Hub 8.7
Installation and Deployment
Updates
Financial Services
Senior System Architect
Support Case Created

Posted: 2 years ago
Updated: 2 years ago

@PrasenjitK

I could see the same error (Access-denied) when trying to access the link (https://docs-previous.pega.com/pega-customer-decision-hub-8x-update-guide/87/pega-customer-decision-hub-or-pega-marketing-8x-pega-customer-decision-hub-87-update-guide). B

But I could see the below links are accessible. This  says the upgrade steps from 8.1-8.3 to 8.7 for the pega cloud environments.

adfasd

If you are looking for the client cloud, raise the SR to Pega requesting the upgrade documentation for the same.

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Posted: 2 years ago

@PrasenjitK

I can help you with the 86 CDH upgrade documentation (https://docs-previous.pega.com/pega-customer-decision-hub-8x-update-guide/86/pega-customer-decision-hub-or-pega-marketing-8x-pega-customer-decision-hub-86-update-guide). This is for the client cloud and on-prem environments. For 87, you need to check with either Pega support or your project team as it might require extra privileges.

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Posted: 2 years ago

@PrasenjitK  I will check why the URL for the "Pega Marketing/Pega Customer Decision Hub"  8.x  Update to the latest version of Pega Customer Decision Hub  'Guide to use' for  is restricted.  

In the meantime, please follow the Pega Customer Decision Hub 8.4 and newer to 8.7 Feature Adoption for Pega Cloud Services Environments   and Pega Customer Decision Hub Installation Guide  documentation  which is visible to all.

 

 

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