So according to the other post, the only option I have is to clear out our existing agent schedule records and disable the newly generated schedules on node types that do not need them. I’ll do that for now..
It’s strange though! Do we have any other article from Pega that explains this decision of not using the option with node classification?
Posted: 2 years ago
Posted: 10 Oct 2019 21:14 EDT
Shubham Shekhar (Shekhar_Shubham)
Senior Solutions Engineer