Question
2
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Bits in Glass
IN
Posted: Nov 11, 2022
Last activity: Nov 15, 2022
Last activity: 15 Nov 2022 8:10 EST
Solved
Java generation failed: com/pega/apache/log4j/spi/ThrowableInformation
We are getting this error when submitting the cases. can you guide what steps needs to be taken to rectify this error.
***Edited by Moderator Marije to add Capability tags***
Posted: 6 months ago
Instellars Global Consulting Pvt. Ltd
IN
Hi,
Could you please bit more elaborated on the issue? When did the issue faced and I assume you are using Tomcat Apache and Containerized environment. I'd be able to help if you describe more and put the environment configuration details here.
Accepted Solution
Posted: 6 months ago
Updated: 6 months ago
Updated: 15 Nov 2022 8:10 EST
Bits in Glass
IN
We do not know the root cause why it started appearing suddenly. But we do not see this error anymore after the clean restart of the App and DB servers.