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Question

 Mandeep Rawat (MandeepRawat)
Bits in Glass
Lead System Architect
Bits in Glass
CA
MandeepRawat Member since 2016 30 posts
Bits in Glass
Posted: Nov 11, 2022
Last activity: Nov 15, 2022
Posted: 11 Nov 2022 0:56 EST
Last activity: 15 Nov 2022 8:10 EST
Solved

Java generation failed: com/pega/apache/log4j/spi/ThrowableInformation

We are getting this error when submitting the cases. can you guide what steps needs to be taken to rectify this error.


***Edited by Moderator Marije to add Capability tags***
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Pega Platform 7.2.1
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Senior System Architect

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Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 15 Nov 2022 5:48 EST
Updated: 15 Nov 2022 8:10 EST
Mandeep Rawat (MandeepRawat)
Bits in Glass
Lead System Architect
Bits in Glass
CA

We do not know the root cause why it started appearing suddenly. But we do not see this error anymore after the clean restart of the App and DB servers.

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Posted: 2 years ago
Posted: 11 Nov 2022 3:12 EST
Saikishore Sanagapalli (Kishore Sanagapalli)
LTIMindtree
Senior Specialist - Pega Containerization Practitioner
LTIMindtree
SA

@MandeepRawat

Hi,

Could you please bit more elaborated on the issue? When did the issue faced and I assume you are using Tomcat Apache and Containerized environment. I'd be able to help if you describe more and put the environment configuration details here.

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Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 15 Nov 2022 5:48 EST
Updated: 15 Nov 2022 8:10 EST
Mandeep Rawat (MandeepRawat)
Bits in Glass
Lead System Architect
Bits in Glass
CA

We do not know the root cause why it started appearing suddenly. But we do not see this error anymore after the clean restart of the App and DB servers.

To see attachments, please log in.

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