Question
Asurion
US
Last activity: 16 Aug 2017 6:11 EDT
is it possible to have retry logic for Email listener ? Like the way we queue for JMS listener
is it possible to have retry logic for Email listener ? Like queue for execution in JMS listener.
***Updated by moderator: Lochan to add Categories***
Accepted Solution
Pegasystems Inc.
US
Hi Nagendran, There is no queue based processing for email listener rule. I believe this can be acheived at application level (instead of processing the email right then, queue first and process later). can you tell more about your use case?
Asurion
US
Hi Ganapathy ,
We get attachment in the Email for each case , we will have to store those attachment in a external system for that we will make a service call to the external system. if the service call fails we need to retry it after some time.
Accepted Solution
Hi Nagendran, you might need to break this into 2 steps.
Step 1 - consume the email and store attachment in pega.
Step 2 - make a service call and send the attachment from pega; if it fails, retry.
email server & listener(javamail) does not participate in distributed transaction like JMS/messaging servers, hence there is no rollback or retry.
Hi Nagendran, you might need to break this into 2 steps.
Step 1 - consume the email and store attachment in pega.
Step 2 - make a service call and send the attachment from pega; if it fails, retry.
email server & listener(javamail) does not participate in distributed transaction like JMS/messaging servers, hence there is no rollback or retry.