Question
Eclatprime Digital Private Limited
IN
Last activity: 16 Oct 2018 12:03 EDT
Issue on Pega 7.3 with Pega Robotics Studio
I have configured PEGA 7.3 Version with Pega Robotics Studio. I have to test the connection between these two, can someone provide assistance on this.
ROBOTIC WEBINAR: INTEGRATING PEGA 7 AND RDA Related PEGA 7.3 application and RuntimeConfig, StudioConfig.xml please share for excises purpose
***Updated by moderator: Lochan to move post from PSC to Pega Academy***
**Moderation Team has archived post**
This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.
Pegasystems Inc.
US
Try connecting to this URL (replace SERVER_URL with your url and CLASSNAME with the classname for the activity) and check if you can access the fields. If it works, you should see a list of cases in text format in your browser. If it does not work, then your class name might be incorrect.
https://SERVER_URL/prweb/api/v1/data/D_pxRelevantRecords?ContextClass=CLASSNAME&RecordType=Rule-Obj-Property
Please also check that your user has sufficient privileges to do Robot Activities in Pega. They need three rules, PegaRULES:SecurityAdministrator, PegaRULES:PegaAPI, and PegaRULES:RobotAdministrator.
During installation Pega Robotics Studio, you should have checked the option to install the REST service as well and using a port. Was this also chosen during installation?
If you changed the port after installation, you will also see issues.
Please provide us more detail with everything that you have tried and your configuration.
Eclatprime Digital Private Limited
IN
Hi,
same issue
My Pega URL: http:// Proprietary information hidden:8080/prweb/PRServlet/8yxo2G75KP-osNoYk4EKoE3S2Pz9JJXe*/!STANDARD
Pegasystems Inc.
US
Does your StudioConfig.xml in the %appdata%/OpenSpan/ folder look like this?
<PegaServer baseUrl="https://SERVERNAME/prweb/api/v1/" />
<RDA_Credentials userName="username" password="password" />
Eclatprime Digital Private Limited
IN
StudioConfig.xml configuration also already done
Can you share PEGA Application that is in this video "ROBOTIC WEBINAR: INTEGRATING PEGA 7 AND RDA " then I will Import pega 7.3 in my system
Pegasystems Inc.
US
I do not have access to the Pega Application. If you would like this software, you will need to open a Media Request with the Pega Support Team to get this.
Eclatprime Digital Private Limited
IN
Based on your suggestion i am changing my url in StudioConfig.xml even tho i am getting bellow message appear
{
"pxObjClass":"Pega-API-Data"
,"errors":[
{
"ID":"Pega_API_022"
,"message":"Use of TLS/SSL is required"
,"pxObjClass":"Pega-API-Error"
}
]
}
Pegasystems Inc.
US
Eclatprime Digital Private Limited
IN
I am getting below error. Pega 7.3 with Pega Robotics Studio 8
- Unable to invoke robotic automation from this screen. The automation service is either unavailable or this system is not authorized to execute automations. You have the option of either quitting or continuing with your work flow.
Please find attached Screenshots for reference
Regards,
Tata Consultancy Services
IN
Hi,
Did you find any solution for this one.I an facing same issue.Please share some knowledge that can be very helpful.
Pegasystems Inc.
IN
TTEC
US
Please email the Robotics Support staff to raise a ticket. Someone can take a look at your solution and provide additional assistance. You can reach them at [email protected]
virtusa
IN
I am still facing the same issue "Error receiving data from pega" while trying to access robot activity fields on a local server - http:// Proprietary information hidden:8080/prweb. However, it works if i use a remote server.
Any resolution??
Pegasystems Inc.
US
Please email the Robotics Support staff to raise a ticket. Someone can take a look at your solution and provide additional assistance. You can reach them at [email protected]