Hi Anuksh,

Are you creating a temp case, attaching a document and then persisting the case?

if this is scenario then may be you have to update the document linkage with case id post persisting the case.

Thanks,

Lalit

Hi Ankush,

You can not attach a document to the Temporary case. The case must persist before attaching the document to it.

 If you don't want to create a case on the initial screen,

1) you can upload the document and create the instance of the Data-Attach-*

2) once the case is persisted you can crate an instance of Link-attachment to link the document to the case.

Regards,

Mahesh  

Ankush!

What is your PEGA version? 

Starting 8.5,

You can only create a temporary case for case types without the default Create stage. Case types that you create in Pega Platform 8.5 and later have the Create stage included by default. You can only create a temporary case for case types that you migrate from Pega Platform 8.4 or earlier

• The Create stage includes a default Create process with a multistep form. You can modify the stage to meet your business needs by adding processes and steps.
• Cases that include the Create stage are persistent by default. You cannot create a temporary case from a case type that includes the Create stage.

Benefits:

The starting process

Case types that include the Create stage are independent of the pyStartCase or any other starting process during case creation. As a result, your application is more granular and easier to maintain because you do not have to provide the starting process when you configure various functionalities, such as email instantiation of cases.