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Jabil
IN
Posted: October 19, 2021
Last activity: October 26, 2021
Last activity: 26 Oct 2021 1:26 EDT
Intermittent error while sending Emails with different Error messages like "Could not convert socket to TLS" "smtpsendfailedexc"
We are using the CorrCreate, CorrNew OOTB activities to send emails, but we are facing intermittent issues like below
** Caught javax.mail.MessagingException, Could not convert socket to TLS ** caught com.sun.mail.smtp.smtpsendfailedexception
We are using Pega 7.1.9 version and the Sender email account port is 587.
Could anyone please help us to resolve these intermittent issues.
Thanks in advance.
***Edited by Moderator Marissa to update Capability tags****
Posted: 8 months ago
Jabil
IN
** Caught javax.mail.MessagingException, Could not convert socket to TLS
** caught com.sun.mail.smtp.smtpsendfailedexception
Log Error # Details :
javax.mail.MessagingException: Could not convert socket to TLS; nested exception is: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake at com.sun.mail.smtp.SMTPTransport.startTLS(SMTPTransport.java:1999) at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:709)