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Question

 Mathan Santhosh Kumar (Mathan)
ASB Limited
Pega Consultant
ASB Limited
NZ
Mathan Member since 2014 12 posts
ASB Limited
Posted: Jan 6, 2016
Last activity: Jan 14, 2016
Posted: 6 Jan 2016 6:39 EST
Last activity: 14 Jan 2016 0:12 EST
Closed
Solved

IndeterminateConditionalException: ** PRRuntimeError

Hi Team, Our agent had thrown below during its last run. please check and help accordingly if any root cause for this and how to resolve if occurs again

com.pega.pegarules.pub.runtime.IndeterminateConditionalException: ** PRRuntimeError

  at com.pega.pegarules.priv.FUAUtil.activityPreTranIndeterminateConditionalCheck(FUAUtil.java:396)

  at com.pegarules.generated.activity.ra_action_updatebatchaffaires_5a5cd3f78cb9ae4a1c2a2d0f41ed3d79.step18_2_circum0(ra_action_updatebatchaffaires_5a5cd3f78cb9ae4a1c2a2d0f41ed3d79.java:2610)

  at com.pegarules.generated.activity.ra_action_updatebatchaffaires_5a5cd3f78cb9ae4a1c2a2d0f41ed3d79.step18_0_circum0(ra_action_updatebatchaffaires_5a5cd3f78cb9ae4a1c2a2d0f41ed3d79.java:2180)

  at com.pegarules.generated.activity.ra_action_updatebatchaffaires_5a5cd3f78cb9ae4a1c2a2d0f41ed3d79.perform(ra_action_updatebatchaffaires_5a5cd3f78cb9ae4a1c2a2d0f41ed3d79.java:390)

  at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3040)

  at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:696)

  at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:577)

  at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:801)

  at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1032)

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Hi Team, Our agent had thrown below during its last run. please check and help accordingly if any root cause for this and how to resolve if occurs again

com.pega.pegarules.pub.runtime.IndeterminateConditionalException: ** PRRuntimeError

  at com.pega.pegarules.priv.FUAUtil.activityPreTranIndeterminateConditionalCheck(FUAUtil.java:396)

  at com.pegarules.generated.activity.ra_action_updatebatchaffaires_5a5cd3f78cb9ae4a1c2a2d0f41ed3d79.step18_2_circum0(ra_action_updatebatchaffaires_5a5cd3f78cb9ae4a1c2a2d0f41ed3d79.java:2610)

  at com.pegarules.generated.activity.ra_action_updatebatchaffaires_5a5cd3f78cb9ae4a1c2a2d0f41ed3d79.step18_0_circum0(ra_action_updatebatchaffaires_5a5cd3f78cb9ae4a1c2a2d0f41ed3d79.java:2180)

  at com.pegarules.generated.activity.ra_action_updatebatchaffaires_5a5cd3f78cb9ae4a1c2a2d0f41ed3d79.perform(ra_action_updatebatchaffaires_5a5cd3f78cb9ae4a1c2a2d0f41ed3d79.java:390)

  at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3040)

  at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:696)

  at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:577)

  at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:801)

  at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1032)

  at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:733)

  at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:556)

  at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:991)

  at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:532)

  at java.lang.Thread.run(Thread.java:745)

these are some links i could find on the google:

http://cognizant-437.pegacloud.com/prhelp/javadocs/com/pega/pegarules/pub/runtime/IndeterminateConditionalException.html


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Accepted Solution

Posted: 8 years ago
Posted: 13 Jan 2016 23:43 EST
Mathan Santhosh Kumar (Mathan)
ASB Limited
Pega Consultant
ASB Limited
NZ

Hi Arvind Malav, Thank you for sharing those links,

In our case the issue was occurred due to failures happening on when condition, which has been used as precondition for our agent activity steps.

The particular property which used in when rule had the wrong data format and this error had thrown while Agent run.

we had worked on that, issue has been resolved now.

Thank you for your help and Support.

Thanks,

Mathan

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Posted: 8 years ago
Posted: 6 Jan 2016 6:52 EST
Arvind Malav (malaa) Technical Manager
Pegasystems Inc.
IN

Hi Mathan,

Can you please let us know the PRPC version? It is always good to provide detail on envrionment, like PRPC version, Application server and database server being used.

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Posted: 8 years ago
Posted: 6 Jan 2016 7:55 EST
Mathan Santhosh Kumar (Mathan)
ASB Limited
Pega Consultant
ASB Limited
NZ

Hi Arvind, Please find the details Below.

PRPC - 6.3 SP1

App sever - Apache Tomcat/7.0.52

DB server - Oracle Proprietary information hidden.0

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Posted: 8 years ago
Posted: 13 Jan 2016 8:53 EST
Arvind Malav (malaa) Technical Manager
Pegasystems Inc.
IN

Hi Mathan,

Could you please review following PDN articles, hope these help:

https://collaborate.pega.com/discussion/indeterminateconditionalexception

https://community.pega.com/support/support-articles/exception-calling-businesscalendar-function

https://community.pega.com/support/support-articles/users-cannot-log-after-updating-java-version

Also, is this issue seen recently? any other change which can triggered occurrence of this issue?

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Accepted Solution

Posted: 8 years ago
Posted: 13 Jan 2016 23:43 EST
Mathan Santhosh Kumar (Mathan)
ASB Limited
Pega Consultant
ASB Limited
NZ

Hi Arvind Malav, Thank you for sharing those links,

In our case the issue was occurred due to failures happening on when condition, which has been used as precondition for our agent activity steps.

The particular property which used in when rule had the wrong data format and this error had thrown while Agent run.

we had worked on that, issue has been resolved now.

Thank you for your help and Support.

Thanks,

Mathan

To see attachments, please log in.

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