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Question

 uga misato (misatou6)
Accenture

Accenture
JP
misatou6 Member since 2020 3 posts
Accenture
Posted: Dec 4, 2022
Last activity: Dec 5, 2022
Posted: 4 Dec 2022 19:48 EST
Last activity: 5 Dec 2022 4:36 EST
Closed

Import cannot proceed due to exception: java.lang.UnsupportedOperationExcepyion: Unsupported archive type: 0

When I import a ProductFile from Pega7.4.0 (on-premise) to Pega7.4.0 (Cloud), I get the following error.

How can I resolve the error?

error meg

***Edited by Moderator: Pooja Gadige to add capability tag***
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Pega Platform 7.4
System Administration

Posted: 2 years ago
Posted: 5 Dec 2022 4:36 EST
Aruldevan Thangappan T (ArulDevan)
NCS Pte. Ltd
Aruldevan Thangappan T
NCS Pte. Ltd
SG

Hi @misatou6: Is it happening for any specific file or to all the files? 

Are you able to import the package in the on-premises? If it is working fine in on-premises and not working in Cloud, i suggest you raise a request with support team.

Thanks.

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