Implementing Pega Customer Service: Very slow training environment
Hi all,
I just started the 'Implementing Pega Customer Service' training and encounter major problems regarding the speed of the training environment. In the interaction portal, showing a started interaction on the screen takes over 3 minutes ('after the phone was answered'). Also the designer studio is very slow (adding a property in the first assignment takes one minute after clicking the plus-icon). Does any of you experience the same issues? When I followed the CS foundation training a week ago I didn't have any problems with the training enviroment (same laptop, same network, same guy ;)
- I tried both VM-ware and Virtual box
- Already used the settings to increase the memory used by the VM
- Both tried the 'host-only setting' and 'bridged setting'
- Excluded the VM-files in my virus scanner
I hope anyone has the solution for me! Thanks in advance!
Bas
Pegasystems Inc.
US
Hi Bas,
I'm sorry that it has taken this long for someone to reach out. Were you able to resolve this? I'm fairly certain outside of the Integrating Data exercise you could actually complete all the exercises on the Foundation image.
Let me know if I can be of help.
Once again I'm sorry this took so long.
Tom
BPM Company
NL
Hi Tom,
Thanks for you reaction (although it is not of any help...) I wasn't able to solve it, and unfortunately I had to finish the course without doing the exercises (other exercises were also impossible to make because of the slow environment). However, a lot of colleagues are experiencing exactly the same problem (that time, but still colleagues are asking me right now), so I hope you can find a stable solution for this problem.
Bas