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Question

 Shale Olagbegi (SOLAGBEGI) Deloitte
Deloitte
US
SOLAGBEGI Member since 2011 1 post
Deloitte
Posted: Jun 13, 2018
Last activity: Oct 11, 2018
Posted: 13 Jun 2018 9:35 EDT
Last activity: 11 Oct 2018 12:00 EDT
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Implementation Planning Workbook

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I am looking for this document that is referenced in Pega Customer Service Implementation guide

Thanks

Pega Customer Service Project Delivery
Posted: 4 years ago
Posted: 11 Oct 2018 8:50 EDT
Carissa Wenhardt (CarissaW_GCS) PEGA Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US
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I don't see one for 7.4 either. I will see if one of the moderators can check with the Customer Service documentation team.
Posted: 4 years ago
Posted: 10 Oct 2018 13:10 EDT
Jonathan Black (JonathanB9941) Red Alpha, LLC Principal Software Engineer
Red Alpha, LLC
US
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All versions can be found here, but the product_version parameter listed below should take you to the 7.4 set of documents.

https://community.pega.com/knowledgebase/products/customer-service?product_version=11956

Specifically the Implementation Guide is at:

https://community.pega.com/knowledgebase/documents/pega-customer-service-74-implementation-guide
Posted: 4 years ago
Posted: 11 Oct 2018 8:35 EDT
Tim Turbett (TURBT) PEGA Technical Solutions Director
PEG
US
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Thanks - but what I'm looking for is the Implementation Workbook for 7.4 - and I don't see this on the link you provided for 7.4.

We'd prefer it if you saw us at our best.

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