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Implementation Planning Workbook
I am looking for this document that is referenced in Pega Customer Service Implementation guide
Thanks
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I am looking for this document that is referenced in Pega Customer Service Implementation guide
Thanks
Accepted Solution
Thanks
Where can I find the one for version 7.4?
I don't see one for 7.4 either. I will see if one of the moderators can check with the Customer Service documentation team.
All versions can be found here, but the product_version parameter listed below should take you to the 7.4 set of documents.
https://community.pega.com/knowledgebase/products/customer-service?product_version=11956
Specifically the Implementation Guide is at:
https://community.pega.com/knowledgebase/documents/pega-customer-service-74-implementation-guide
Thanks - but what I'm looking for is the Implementation Workbook for 7.4 - and I don't see this on the link you provided for 7.4.
Hi Tim,
This is now visible on the Pega Customer Service page for version 7.4. You will see it's the last item on the right. Please let me know if you have any trouble accessing this.
Thank you for reporting this to us!
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