Image on support article is not displaying SA-11924
Hi,
We are planning to have a class to connect to DB synonyms instead of a DB table. i found SA-11924 , but the image is not displaying . Can you help get the image ?
Accepted Solution
Updated: 12 Mar 2025 16:33 EDT
Pegasystems Inc.
GB
@Shashi_J I'm afraid my initial answer still stands - that article is from 2015 and Pega version 7.17, and has been archived.
If you are getting a similar error 'CustomerData is mapped to a table with no columns' I suggest you do a search on the PSC or otherwise log a support ticket via the MSP.
You've not specified your Pega version but note that as of Pega 8.1.3, you can change from the CustomerData schema to the PegaDATA schema at the bottom of the Data Type 'Sources' tab before you click Submit. If Pega does not create a new table for you, you can clone the pr_other table to create a new table in the PegaDATA schema for your class. You can then create a Data-Admin-DB-Table record to map your class to that table. This approach allows you to define the necessary columns for your data type.
See post Customer schema tables - No OoTB columns
Anthem
US
@MarijeSchillern - https://community.pega.com/support/support-articles/unable-use-synonyms-nbam-schema
Pegasystems Inc.
GB
@Shashi_J that is a non-existent article, it's not just the image that's missing.....
Please can you tell me where you got that URL from?
I would suggest that you check out our up-to-date documentation server.
https://docs.pega.com/search?labelkey=next-best-action-advisor&personalize=true
https://www.pega.com/products/decision-hub/next-best-action-designer
Anthem
US
@MarijeSchillern - Sorry some how the link got corrupted while pasting . please see below link . Adding screen shot as well
https://community.pega.com/support/support-articles/unable-use-synonyms-nbam-schema 
Accepted Solution
Updated: 12 Mar 2025 16:33 EDT
Pegasystems Inc.
GB
@Shashi_J I'm afraid my initial answer still stands - that article is from 2015 and Pega version 7.17, and has been archived.
If you are getting a similar error 'CustomerData is mapped to a table with no columns' I suggest you do a search on the PSC or otherwise log a support ticket via the MSP.
You've not specified your Pega version but note that as of Pega 8.1.3, you can change from the CustomerData schema to the PegaDATA schema at the bottom of the Data Type 'Sources' tab before you click Submit. If Pega does not create a new table for you, you can clone the pr_other table to create a new table in the PegaDATA schema for your class. You can then create a Data-Admin-DB-Table record to map your class to that table. This approach allows you to define the necessary columns for your data type.
See post Customer schema tables - No OoTB columns