Question
Dell
BR
Last activity: 22 Feb 2018 7:22 EST
Image not rendering properly on logout
I'm trying to present a logoff screen with the same image I'm showing in the login screen.
Once the user session is finished and redirected to logout screen the image is not loading. This issue is happening only when the user is authenticated via SSO.
If I use a external source to load the image it is working properly.
The Log off redirection option in the application rule is set to "Redirect To Login Screen".
In the development environment without SSL(https) the same code is working as expected but in the pre-prod environment with SSL this issue is happening.
Attached is the screen shots of the expected behavior, the current behavior and the HTML rule.
Pegasystems Inc.
IN
Hi ,
Use the the path for the img tag as mentioned below,
<a class="logo " href="/" title="Login">
<img src="https://pdn.pega.com/sites/pdn.pega.com/files/pega-pdn-logo.png" alt="Login">
</a>
Updated: 22 Feb 2018 2:30 EST
Pegasystems Inc.
IN
Hi,
Please see the status code for the particular img .Are you getting 200 ?
See the attached screenshot for reference
J.P. Morgan Services India PVT Ltd
IN
Are you able to see the log out screen image if you give any external url address? something referencing google.
also please check the below article discussion as well.:
https://pdn.pega.com/community/pega-product-support/question/logout-screen-doesnt-show-images
Dell
BR
Are you able to see the log out screen image if you give any external url address? something referencing google.
Yes, if I use an external image I'm able to see it.
https://pdn.pega.com/community/pega-product-support/question/logout-screen-doesnt-show-images
This post didn't have a solution for the issue, I saw the comments and no one is helpful in this case :(
Capgemini
IN
Can you add the Image inside EAR/WAR file? Keep the image inside /prweb.war file and source the image file in the HTML as per mentioned path. I faced same type of issue in my previous project.