Identify high importance emails in Pega
Req. is to identify high importance email send to pega from outlook. Is there a way this can be achieved ?
***Edited by Moderator: Pooja Gadige to add capability tag***
Posted: 1 year ago
Pegasystems Inc.
IN
@HemantM55 I don't think we have this capability right now in the product. There could be ways to add email headers on service email and get that information though.
Posted: 7 months ago
USU AG
DE
@VikasRaidhan Hello I'm also looking ways to identify High importance incoming emails , Can you please elaborate your suggestion