IAC (with Gateway) Authentication page redirection issue
We have IAC based html file for client application and prgateway is configured accordingly. The UserIdentifier present in IAC Div is dynamic in nature and in case if operator not present in PEGA DB then screen is landing to auth page defined in AUTH URL of gateway.
On the Auth login page (/prweb/IAC) if user enter the operator id (with external auth enabled) then system is not allowing the user to login and it’s kind of waiting for ever long.
Please let us know if you face the same situation in any other project and possible resolution you have applied.
Following is the gateway configuration screenshots: