I scheduled a report from report manager portal but I didn't receive any report after specified time at the same time after scheduled time need send email also.
I scheduled a report from report manager portal but I didn't receive any report after specified time at the same time after scheduled time need send email also.
Accepted Solution
Updated: 10 Jul 2024 6:52 EDT
Eclatprime Digital Private Limited
IN
When the report is scheduled, PRPC uses the email account “Default” of account type “Notify “ for sending the emails to the specified users. Hence, follow the below steps and forward the information requested. - Verify that the email account "Default" of account type "Notify" is working fine (test connectivity)? - If yes, enable the debug logging on the following class and replicate the issue "Rule_Obj_Activity.pyActionSendMailReporting.Embed_ScheduledTask_OutputProcessing.Action" - Replicate the issue and forward us the following information to comment further. a)Screenshots of the Default email account b)Pega rules log files for the period of issue replication.