I am unable to see the results on UI,eventhough they are present on tracer.
I have a simple requirement to search the list of open,in progress or resolved cases by search criteria(By selecting the cases status from the dropdown).However I am unable to view the Resolved cases but when traced the results are available on the tracer.
Kindly find the screenshot attached.
***Edited by Moderator Marije to change type from General to Product***
Accepted Solution
Updated: 10 Jan 2024 12:06 EST
Truviq systems
IN
Hi @TanyaS58 Please check whether the values are available in the clipboard.
If they are available then, 1. Go to Actions, After executing the Data Transform.
2. Add an action, Refresh this section, If the section that needs to be populated is in the current section. or Use Refresh-Other Section, and give the section name.
If you still face the issue,
Please ensure that values should be in the clipboard. If they are present then follow the above steps.
Thanks, P. Praneeth