Question
Tata Consultancy Services (TCS)
CA
Last activity: 23 Aug 2018 19:03 EDT
Hummingbird Interrogation with Pega robotics/openspan version 14
Hi,
While trying to automate Hummingbird version 14 using generic text adapter, I am getting the error for dll name. Attached are the screenshots about the Hummingbird software and error details.
Thanks,
Antara
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Pegasystems Inc.
US
You need to connect to the HLLAPI or eHLLAPI dll. I found this in our help if you search for Hummingbird.
Tata Consultancy Services (TCS)
CA
Yes, I have checked the link already, it is mentioned need to pass whllap32.dll file. I have done the same but not working for me even I have tried eHLLAPI. dll also that is also throwing the same error.
Thanks
Pegasystems Inc.
US
Are you sure you have changed the dll? The error you posted seems to indicate otherwise. Can you post a screenshot of the new error when the dll is setup correctly?
Pegasystems Inc.
US
Please post a screenshot showing your adapter properties. I need to see the DLLName and ShortSessionName fields specifically, but would like to see them all.
Pegasystems Inc.
US
You are connected to the eHLLAPI dll, so you need to change the adapter type to APIType property to match. I don't think you are supposed to use eHLLAPI though. According to the article I posted earlier, the dll is supposed to be the WHLLAPI one. Please follow the settings below and see if that works. Make sure you are using a generic text adapter.
Tata Consultancy Services (TCS)
CA
Yes,
I have tried these settings also. but the same issue is generating that time also.
Regards,
Antara
Pegasystems Inc.
US
If that is the case, then you should open an SR with support and reply with the number to this post so it can be tracked. Support can then update this post with the settings used.
Have you defined the short session name inside of the Hummingbird application?
Accenture Solutions Pvt Ltd
IN
Hi Antara,
I Guess this Error is occurring because of Session ID (which might change for every instance of emulator).First verify whether session ID is changing each time when you access the emulator manually & if yes get it fixed to one Session ID(either A or B etc) & then try by changing the property of Adapter to the fixed ID, it might work.
Regards,
Pravallika.
Pegasystems Inc.
US
You are correct in that you must define the short session name both in the adapter and within the application. That is how HLLAPI connects to the specific session.
Pegasystems Inc.
US
64 bit WinHLLApi support was just released with Build 8.0.1037. Upgrade to this version. From the first post it clearly states that the dll was not a 32-bit process indicating you are using an older version of the product which does not support 64-bit.
Pegasystems Inc.
US
That is great detective work. I did not see the x64 in the initial screenshot. Jeff is correct. You may need to to select the 64-bit version of the API from the adapter settings as well.