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Question

 Gourav Som (Gourav_Som)
ING Bank
Gourav Som
ING Bank
NL
Gourav_Som Member since 2012 8 posts
ING Bank
Posted: Aug 28, 2018
Last activity: Dec 17, 2018
Posted: 28 Aug 2018 5:50 EDT
Last activity: 17 Dec 2018 6:55 EST
Closed
Solved

https://community.pega.com/ showing access denied error

Hi,

The home page of PDN is showing access denied error from today morning. I have tried re-logging.

***Edited by Moderator Marissa to update platform capability tags****

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Posted: 6 years ago
Posted: 28 Aug 2018 5:59 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hello,

Thanks for reporting this on PSC. I am unable to replicate this but will reach out to the relevant team internally to check if there is any access issue.

Regards,

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Posted: 6 years ago
Posted: 28 Aug 2018 7:42 EDT
Gourav Som (Gourav_Som)
ING Bank
Gourav Som
ING Bank
NL

Hi,

 

I just tried again by re-logging but still I am getting the same error. Not sure if I have to do it from all of the systems from where I access PDN(workstation, home etc.). I am able to access everything e.g. Pega academy, support articles , community posts etc but in the home screen i.e. https://community.pega.com I am getting the access denied error. Seems strange.

Regards,

Gourav

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Posted: 6 years ago
Posted: 28 Aug 2018 8:52 EDT
Divya Sri Padarthy (divyasripadarthy)
Areteans
Divya Sri Padarthy
Areteans
AU

Then I guess, You need to check with Pega Support.

After re-login, i am not facing that issue.

Alternatively, you can delete browser history and give a try (just a trail and error).

Thanks,

Divya Sri Padarthy

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Accepted Solution

Posted: 6 years ago
Posted: 28 Aug 2018 10:05 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hello,

This is now resolved. Please log out and log back in and confirm if this is solved for you.

Thanks!

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  • Timothy Harfield Matt Healy Preethi Vuchuru
Posted: 6 years ago
Posted: 14 Dec 2018 23:01 EST
Ravi Ranjan (RaviR283)
Virtusa Corporation

Virtusa Corporation
AU

Hi Lochan,

I am also getting that Access Denied error while browsing through PDN pages.

Can you please help?

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  • Kensho Tsuchihashi yoshiki kikuhara Cloe Walker Mohamed BOUANENE Suresh mani and 14 More

We'd prefer it if you saw us at our best.

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