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 Avinash Haridasu (Avinash.Haridasu) Morgan Stanley
Morgan Stanley
IN
Avinash.Haridasu Member since 2014 306 posts
Morgan Stanley
Posted: December 21, 2017
Last activity: January 2, 2018
Posted: 21 Dec 2017 6:13 EST
Last activity: 2 Jan 2018 6:31 EST
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How to use Enable geolocation tracking setting( latitude and longitude) values in a case

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How to use location values captured when we set "Enable geolocation tracking" on Case Type rule.

Low-Code App Development
Posted: 5 years ago
Posted: 21 Dec 2017 7:53 EST
Mohammad Asif Hasan (Mohammad_Asif_Hasan) EPAM Systems, Inc. Mohammad Asif Hasan
EPAM Systems, Inc.
ES
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Hi Haria,

Thanks for posting on PSC.

Geolocation tracking captures the longitude and latitude coordinates of caseworkers as they process a case. You can view this information in a Google Map or access it systematically on the pyRecordHistoryList.pxResults clipboard page. By default, this feature is enabled when you create an application, built directly on PegaRULES, using the New Application Wizard.

Refer it:-https://community.pega.com/sites/default/files/help_v718/procomhelpmain.htm

And for customisation:- https://community.pega.com/sites/default/files/help_v718/procomhelpmain.htm

It gets captured in audit trail as well, https://community.pega.com/knowledgebase/release-note/track-geolocation-audit-trail-actions

Hope it answers your query, kindly mark answered if it does.

Regards,

Asif
Posted: 5 years ago
Posted: 26 Dec 2017 1:24 EST
Avinash Haridasu (Avinash.Haridasu) Morgan Stanley
Morgan Stanley
IN
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Thanks Asif.

I have created a case in 7.3.1 and have enabled geo location tracking.

However, when i run the case i could observe that the location is being recorded (an icon in the address bar in chrome), but there's no page pyRecordHistoryList in the clipboard.

Your thoughts?

Ambrish Patil
Posted: 5 years ago
Posted: 26 Dec 2017 1:45 EST
Avinash Haridasu (Avinash.Haridasu) Morgan Stanley
Morgan Stanley
IN
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I could find two properites being populated with latitude and longitude information.. pxRequestor.pyLatitude and pxRequestor.pyLongitude when a case i launched in  case manager portal. However, when i launch the case in case worker portal these values are not getting populated. 

is it an expected behavior or a bug?

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