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Question

 Rim Frikha (Rim.Frikha)
Lyance

Lyance
FR
Rim.Frikha Member since 2015 21 posts
Lyance
Posted: Feb 10, 2016
Last activity: Feb 15, 2016
Posted: 10 Feb 2016 12:54 EST
Last activity: 15 Feb 2016 10:57 EST
Closed

How to send an image included in a property in the Coresspondence rule?

Hello,

This is the scenario:

The user edits a text, then adds an image in this Rich Text Field.

mesh.PNG

Then, we include the text property in a Correspondence Rule to be sent by email.

The problem is that the mail received doesn't show the image unlike when we add an image directly in the Correspondence Rule!

mesh2.PNG

How can we  send an email displaying the added picture?

Thank you,

Rim

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Data Integration

  • Piyush Tiwari
Posted: 9 years ago
Posted: 12 Feb 2016 20:59 EST
Basavaraj Kadakol (BASAVARAJ)
PEGA
Senior Manager of Technical Support Engineering
Pegasystems Inc.
AU

Hello Rim,

Can you try creating a binary rule in PRPC by uploading actual .PNG image, now refer that binary rule in your correspondence rule.

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Posted: 9 years ago
Posted: 15 Feb 2016 10:57 EST
Rim Frikha (Rim.Frikha)
Lyance

Lyance
FR

Hello,

No, the client wants to make a "copy and paste", and not an upload!

I edited the Activity "SendEmailNotification" to allow sending the picture in the property !

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