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Question

 Raghav Baleedpalli (RaghavB0143)
The Study Group

The Study Group
AU
RaghavB0143 Member since 2018 1 post
The Study Group
Posted: Jun 28, 2018
Last activity: Jun 28, 2018
Posted: 28 Jun 2018 6:44 EDT
Last activity: 28 Jun 2018 6:45 EDT
Closed

How to read custom headers Service rule?

There seems to be 2 paths to the discussion. 1st path: If the customer headers exists in the email how to read in Pega ? 2nd path: The customer header is not present.

The fix for the 2nd path is that email server administrator needs to fix so that header information is present.

The 1st path still remains unanswered : How to read custom headers Service rule? Anyone found solution for this please ?

***Updated by moderator: Lochan to branch reply and create new post***

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Case Management
Data Integration

Posted: 6 years ago
Posted: 28 Jun 2018 6:44 EDT
Durgaprasad Lagadapati (Prasad_Lagadapati)
PEGA
Sr. System Architect - Pega Consulting
Pegasystems Inc.
US

Reading the custom headers totally works fine you just need to mention the header name in the service method's request tab under message header section. 

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Posted: 6 years ago
Posted: 28 Jun 2018 6:44 EDT
Raghav Baleedpalli (RaghavB0143)
The Study Group

The Study Group
AU

Thank you.

It seemed obvious.  But, it didn't work.  Attached screenshot.  Will raise an SR to see if there is a known issue in 7.2 .

 

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