How to Remove/ Hide Assignment Header in Self-Service Portal
Hi Team
I have a requirement to hide the assignment header in the Self-Service Portal for end users.(Constellation 25.1)
Specifically, I need to remove the following details from the assignment screen:
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Assigned to (operator name)
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Case ID
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Urgency (e.g., Urgency 10)
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Assignment title section
This information should not be visible to end users in the Self-Service experience.
I have attached a screenshot for reference.
