Question
Evonsys (PVT) LTD
LK
Last activity: 5 May 2024 2:27 EDT
How to pass Priority or Importance Header and send an outbound email using SendEmailNotification Activity using MS Graph Account
I need to pass the Priority or Importance Header With "High Importance" and send an outbound email using SendEmailNotification Activity using MS Graph Account. These are the steps I followed (Find the attached). But those are not sending the email with High Importance.
Accepted Solution
Updated: 5 May 2024 2:27 EDT
Pegasystems Inc.
GB
@Mohamed_Akeel thank you so much for having provided your final input.
To reiterate, note that Microsoft Graph does not support custom headers, which might be causing the issue with setting the email importance. Unfortunately, there is no out-of-the-box solution in Pega to set the Importance header for emails sent using MS Graph Account.
Sending Emails with High Importance
Emails do not include custom headers when using the Microsoft Graph API
Ensuring messages are processed before switching your email protocol to Microsoft Graph
Please could you mark your reply with 'Accept Solution' button so that other users will find your helpful question in the future?
VOIS
IN
Have you found any solution to the above query.
Evonsys (PVT) LTD
LK
Hi @SaranyaVanama, Currently we don't have the facility in Pega to pass the Priority Header for a MS Graph Account.
Thanks,
Accepted Solution
Updated: 5 May 2024 2:27 EDT
Pegasystems Inc.
GB
@Mohamed_Akeel thank you so much for having provided your final input.
To reiterate, note that Microsoft Graph does not support custom headers, which might be causing the issue with setting the email importance. Unfortunately, there is no out-of-the-box solution in Pega to set the Importance header for emails sent using MS Graph Account.
Sending Emails with High Importance
Emails do not include custom headers when using the Microsoft Graph API
Ensuring messages are processed before switching your email protocol to Microsoft Graph
Please could you mark your reply with 'Accept Solution' button so that other users will find your helpful question in the future?