I have a requirement to set the Customer name and address based on the Cust ID that user enters,for this I have a Queue processor configured now when the case is re-queued by Queue processor the customer name and address needs to be set based on the CustID that user has already entered at the time of creating the case,eventhough this custID is present on the pyWorkPage of case, the QP activity is unable to set the Customer name and address on the basis of this parameter.

I have already parameterised this Queue processor but still its not fetching the details.

Please find the screenshot Attached.