Question
Accenture
CN
Last activity: 19 Sep 2023 21:43 EDT
how long my pega profile will update the last Pega certification information
i have passed PCDC 8.7 version exam, i can see the exam history in Pearson VUE website. i have waitted more than 5 business day after i passed the exam, but i still not find the PCDC certification in my Pega profile. And i have checked my email address is the same on my pega profile primary email address and Pearson Vue
As previous Pega exam experience, pega send the subject is certification email to my email after exam passing and then i can find the certification on my pega profile. But now i have waitted more than 5 business days and i still not received any certification email from [email protected]
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Reply
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Shane Soderstrom -
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Accepted Solution
Updated: 19 Sep 2023 21:43 EDT
Pegasystems Inc.
US
@Jack.Sun Hi Jack,
The certificate is displayed on your Pega account profile now. We apologize for the inconvenience.
Updated: 19 Sep 2023 5:09 EDT
Pegasystems Inc.
GB
@Jack.Sun please check the Pega Badges FAQs and Verify a Pega Certification
Does a browser refresh show the badge?
Accenture
CN
@MarijeSchillern i refreshed the browser and clean the cache, PCDC related badge still not showing
Accenture
CN
As previous Pega exam experience, pega send the subject is certification email to my email after exam passing and then i can find the certification on my pega profile. But now i have waitted more than 5 business days and i still not received any certification email from [email protected]
Pegasystems Inc.
GB
@Jack.Sun it sounds like you need help from our Pega Academy team to figure out the issue with your account and/or email used with Pearson Vue.
When did you send the email to [email protected]?
Please use the Contact Us form displayed on the FAQ page so that you can get in touch with our Pega Academy team.
Updated: 19 Sep 2023 11:14 EDT
Accenture
CN
@MarijeSchillern Thanks Marije, the following is my exam detail information. Additional information is that i was failed in PCDC 8.8 exam first, and then i passed PCDC 8.7 exam. I don't know if this situation will affect the update results
[eddie.jm edit] removed image w/ PII
Branched Information: Originally posted as reply here.
Accepted Solution
Updated: 19 Sep 2023 21:43 EDT
Pegasystems Inc.
US
@Jack.Sun Hi Jack,
The certificate is displayed on your Pega account profile now. We apologize for the inconvenience.