Pega Certifications not showing in my Profile
Dear Team,
I have 3 Certifications from Pega. But after profile merging none of my certifications are showing in My Profile , I can only see the Badges .
Under Pearson Vue i can see all the certifications and exam history .
Can anyone please help me out, i have simply getting fed-up raising tickets regarding the same.
I have attached all the exam certificates .
REQ-583544
Pegasystems Inc.
US
@ArnabD543 Hi Arnab, I confirmed your certifications listed under your email address on Pearson VUE. I see all three certifications displayed on your Pega account with the same email address from Pearson VUE.
As noted in our FAQs, it can take up to five (5) business days for certifications to display in merged accounts. I see your accounts merged on 24 November 2021.
Everything seems to be in order
JPMorgan Chase & Company
US
@eddie.jm Hi Eddie
Am also facing the same issue. I can see my certifications in Pearson vue but not able to see any of my certifications in PDN. I have registered to Pearson with my email ID 'saiprathima@gmail.com' and I have finished my CSA and CSSA on oct 18th 2013 and june 20th 2014 respectively with registration Ids 261724742(CSA) and 270199505(CSSA). Can you please help me in getting my certifications back on PDN.
Thank You!!
Pegasystems Inc.
US
@PrathimaD5884 Hi Prathima, the gmail email address is not associated with your Pega account. See our FAQs for how to manage your Pega account.
JPMorgan Chase & Company
US
@eddie.jm Hi Eddie
Thank you so much for your reply. I used to verify my certifications with my gmail id 'saiprathima@gmail.com' only. I dont understand how my gmail ID is not associated to my pega account. Is there any way to find which email ID is associated to my pega account?
Pegasystems Inc.
GB
@PrathimaD5884 I believe your primary email is the JPMorgan company one as that is how affiliations are recommended.
If you need further help with this I suggest that you email support@accounts.pega.com as that team will be able to discuss this with tou further. They will be able to correct your primary email if required.
Pegasystems Inc.
US
@PrathimaD5884 Hi Prathima, it is easy to add the gmail account as an alternate email to your primary JPMChase account. Follow the steps here. See the section My Settings, then the question Is it possible to have more than one email address.
After you assocaite the gmail address with your Pega account, the certifications will display.
JPMorgan Chase & Company
US
@eddie.jm Hi Eddie
I have added my gmail as an additional email and my chase email as aprimary email. Still my certifications are not reflecting on PDN. will it take some time to reflect on PDN?
Pegasystems Inc.
US
@PrathimaD5884 Yes, it can take some time to sync. Let me check
Pegasystems Inc.
US
@PrathimaD5884 All Done! I see your certs on your profile now