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Question

 balasubramaniam dAKSHINAMOORTHI (BALASUBRAMANIAMD2991)
NTT Data
Lead Pega Architect
NTT Data
US
BALASUBRAMANIAMD2991 Member since 2017 47 posts
NTT Data
Posted: Apr 20, 2018
Last activity: Apr 23, 2018
Posted: 20 Apr 2018 8:38 EDT
Last activity: 23 Apr 2018 17:31 EDT
Closed

How to Interrogate/Capture Event from CA Introscope- Wily Agent

Hi

My Requriement is Pega Automation needs to capture an event from CA Introscope- Wily agent . When MQ message monitoring Queue Depth /DQ Rate is down need to alert customer - CA Introscope-Wily Agent is already being used for MQ Queue Monitoring , RPA need to capture an event from CA -Introscope wily agent for process automation.

Simlary need to Capture event from wily when messages moved it to Back Out Queue, wily already .

***Edited by Moderator Marissa to update SR Details***

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Robotic Process Automation
Support Case Exists

Posted: 6 years ago
Posted: 23 Apr 2018 17:31 EDT
Christopher Heffernan (heffc)
PEGA
Senior Engineer, Technical Support, Intelligent Automation
Pegasystems Inc.
US

Hello,

There is not enough detail here to really determine what you need specifically. We can capture events via the event method for interrogated objects in, but based off of this description it is impossible to determine what controls these are and what you specifically need to do. If you could provide a document containing screenshots of what you are trying to do as well as the controls you are trying to work with.

Thanks,

Chris

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