How to hide or remove pyStartCase from Starting processes
Hi Community,
I have been trying to get rid of the default case creator pyStartCase from Starting processes but even if we delete pyStartCase, it keeps reappearing in Starting processes.
Does anyone know how to hide this completely or get rid of it? We have child cases that open up so we do not need the parent case to open since you would have to select the child cases.
Thanks,
Masato
Accepted Solution
SCSK USA Inc
US
I was able to solve this by adding a no access privilege to the standard pyStartCase so it just simply is not accessible for anyone.
Masato
Pegasystems Inc.
US
Hi Masato,
When stages are configured in a Case Type, pyStartCase is required for stages processing.It will be created and configured as starting process at the back end if it doesn't exist.
pyStartCase can be removed from Case Type when there are no stages configured in the case, else pyStartCase will be recreated by the system.
Regards,
Mahesh M
Pegasystems Inc.
US
If you add stages for a case type, the system automatically creates an instance of pyStartCase in the case type and adds it to the Starting Process list. This flow is necessary to initialize the first stage and stage processing. You can configure work object creation settings such as making a case a temporary object, looking for assignments to create, and so on from the pyStartCase form. If there are stages defined for the case type and you remove the flow from the list, the system automatically adds it back when you to save the case type record.
If you remove all the stages from the Stages and Processes tab, pyStartCase remains in the list but is not implemented.
Accepted Solution
SCSK USA Inc
US
I was able to solve this by adding a no access privilege to the standard pyStartCase so it just simply is not accessible for anyone.
Masato